Return Policy

Last updated May 19, 2022

Thank you! We hope you are happy with your purchase. However, if you are not completely satisfied, you may return it back to us for a full refund or exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with mirror cover and labels attached.

RETURN PROCESS

To return an item, please email customer service at aeonlights.nyc@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Aeon

Attn: Returns

RMA #

421 Broad Street

Clifton, NJ

07011

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.

EXCEPTIONS

For defective or damaged products, please reach out to us for inquries.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+1 929-314-0570

aeonlights.nyc@gmail.com